Thank you for purchasing a digital product from MS Digitizing. Below you’ll find important information about how your digital products will be delivered to you after your purchase.

1. Digital Product Delivery

All of our products are delivered digitally. Upon successful payment, you will be granted immediate access to your purchase via the following methods:

• Download Link: You will receive a unique download link via email, which will allow you to download your digital product directly to your device.
• Online Access: If your purchase is an online course or subscription-based product, you will be granted access to the product through your account on our website. You will receive instructions on how to log in and access the product.
• Email Delivery: In some cases, digital products may be delivered as attachments or via a link in an email sent directly to the email address provided at checkout.

Please ensure that your email address is correct during checkout to avoid delivery delays. We are not responsible for delivery failures due to incorrect or outdated contact information.

2. Delivery Time

• Instant Access: In most cases, once your payment is confirmed, you will gain immediate access to your digital product. This is typically done automatically through our website.
• Email Delivery Time: If your digital product is being delivered via email, please allow up to 48 hours for delivery. If you do not receive your product within this time frame, please check your spam or junk folder.

If you experience any issues with receiving your product, please contact us at info@msdigitizing.com as soon as possible.

3. Access Restrictions

While the digital product will be available for download after purchase, we recommend downloading it immediately. If you do not download the product right away, you will still be able to access it through your account (if applicable), or via the download link sent to you. However, some links may expire after a certain period for security purposes. We suggest downloading the product as soon as you receive the link.

4. Technical Requirements

To access and use your digital product, you may need certain software or applications depending on the product type (e.g., PDF reader, video player, etc.). Please ensure that your device is compatible with the file format provided. We are not responsible for any issues related to the incompatibility of your device or software.

5. Issues with Delivery

If you experience issues with downloading or accessing your product, please contact our support team at info@msdigitizing.com for assistance. We are happy to help resolve any delivery issues promptly.

6. Refunds and Exchanges

Due to the nature of digital products, we do not offer refunds once the product has been delivered. However, if you encounter technical difficulties or issues with the digital product, please contact us within 2 days of purchase, and we will make every effort to resolve the issue.

7. Lost or Missing Products

If you’ve misplaced your download link or encounter issues accessing your purchase, please contact us at info@msdigitizing.com, and we will assist you in retrieving your product.

Contact Us
For any questions regarding the delivery of your digital product, please reach out to our customer support team at info@msdigitizing.com or call +919271507150